Customer: any competent professional or person within the meaning of Articles 1123 and following of the Civil Code, or legal person, who visits the website subject to these general conditions.
Services: adhel.fr provides Customers with:
Content: All the components of the information presented on the adhel.fr site, including texts – images – videos.
Customer information: Hereinafter referred to as “Information(s)” which correspond to all personal data that may be held by adhel.fr for the management of your account, the management of the customer relationship and for the purposes of analysis and statistics.
User: Internet user logging in, using the aforementioned site.
Personal Information: “Information that allows, in any form, directly or indirectly, the identification of the natural persons to whom it applies” (Article 4 of Law No. 78-17 of 6 January 1978).
The terms “personal data”, “data subject”, “processor” and “sensitive data” have the meaning defined by the General Data Protection Regulation (GDPR: no. 2016-679)
1. Presentation of the website
In accordance with Article 6 of Law No. 2004-575 of 21 June 2004 for trust in the digital economy, users of the adhel.fr website are informed of the identity of the various stakeholders in the context of its implementation and monitoring:
63, rue Nationale
Siret Number: 88274050900014
NAF code: 721Z
222-224, Bd Gustave Flaubert
Phone 04 44 44 60 40
Fax: 04 44 44 60 41
NAF code: 6311Z
VAT Identifier: FR35510909807
Data Protection Officer: Anne doré
2. General Terms and Conditions of Use of the Site and Proposed Services
This Site is a work of the mind protected by the provisions of the Intellectual Property Code and applicable International Regulations. The Customer may not in any way reuse, assign or operate on its own behalf all or part of the elements or works of the Site.
This website is normally accessible to users at any time. However, an interruption for reasons of technical maintenance can be decided by adhel.fr, which will then endeavour to inform users beforehand of the dates and times of the intervention. The adhel.fr website is regularly updated by Anne Doré, Manager. In the same way, the legal notices can be modified at any time: they are nevertheless binding on the user who is invited to refer to them as often as possible in order to read them.
3. Description of Services Provided
The purpose of this website is to provide information on all the activities of adhel.fr. Anne Doré strives to provide as accurate information as possible on this site. However, it may not be held liable for any omissions, inaccuracies or deficiencies in the update, whether on its own account or on account of the third-party partners who provide it with this information.
All the information indicated on the site adhel.fr are given for information purposes, and are likely to change. Furthermore, the information on adhel.fr is not exhaustive. They are subject to changes that have been made since they were published online.
4. Contractual limitations on technical data
The objective is to provide a benefit that ensures the best rate of accessibility. The host ensures the continuity of its service 24 hours a day, every day of the year. It reserves the right, however, to interrupt the hosting service for the shortest possible periods, in particular for the purpose of maintenance and improvement of its infrastructure, failure of its infrastructure or if the Services and Services generate traffic deemed abnormal.
adhel.fr and the host may not be held responsible in case of malfunction of the Internet network, telephone lines or computer and telephony equipment linked in particular to the network congestion preventing access to the server.
5. Intellectual Property and Counterfeiting
adhel.fr is the owner of the intellectual property rights and holds the rights of use on all the elements accessible on the website, including texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or the process used, is prohibited, unless prior written permission from Ms. Anne Doré.
Any unauthorized use of the site or any of the elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of articles L.335-2 et seq. of the Intellectual Property Code.
6. Limitations of Liability
Anne Doré acts as the editor of adhel.fr and is responsible for the quality and veracity of the content she publishes.
Anne Doré shall not be liable for any direct or indirect damage caused to the user’s material, when accessing the adhel.fr website, and resulting either from the use of material that does not meet the specifications indicated in point 4, or the appearance of a bug or incompatibility.
Anne Doré cannot be held liable for indirect damages (such as a loss of market or chance) resulting from the use of adhel.fr. Interactive spaces (possibility to ask questions in the contact area) are available to users. adhel.fr reserves the right to delete, without prior notice, any content deposited in this space that would contravene the legislation applicable in France, in particular the provisions relating to data protection.
If applicable, adhel.fr also reserves the right to challenge the civil and/or criminal liability of the user, in particular in the case of messages of a racist, abusive, defamatory, or pornographic nature, whatever the medium used (text, photograph, video, etc.).
7. Personal Data Management
The Customer is informed of the regulations concerning marketing communication, the law of 21 June 2014 for trust in the Digital Economy, the Data Protection Act of 06 August 2004 and the General Regulation on Data Protection (GDPR: no. 2016-679).
7.1 Persons responsible for the collection of personal data
For Personal Data collected in the context of the creation of the User’s personal account and his navigation on the Site, the person responsible for the processing of Personal Data is Mrs Anne Doré. adhel.fr is represented by Anne Doré, its legal representative.
As the controller of the data it collects, adhel.fr undertakes to comply with the legal provisions in force. It is the Customer’s responsibility, in particular, to establish the purposes of its data processing, to provide its prospects and customers, from the collection of their consents, complete information on the processing of their personal data and maintain a register of processing in line with reality. Whenever adhel.fr processes Personal Data, adhel.fr takes all reasonable measures to ensure the accuracy and relevance of the Personal Data with regard to the purposes for which adhel.fr processes them.
7.2 Purpose of the data collected
adhel.fr may process all or part of the data:
- to enable navigation on the Website and the management and traceability of services ordered by the user: login and use data of the Website, etc.
- to prevent and combat computer fraud (spamming, hacking, etc.): computer hardware used for browsing, IP address
- to improve navigation on the Site: login and usage data
- for booking appointments
- to conduct optional satisfaction surveys: email address
- to carry out communication campaigns (sms, mail): name, email address
adhel.fr does not market your personal data, which is therefore only used for statistical and analytical purposes.
7.3 Right of access, rectification and opposition
In accordance with the European regulations in force, Users of the adhel.fr website have the following rights:
- right of access (Art. 15 GDPR) and rectification (Art.16 GDPR), updating, completeness of Users’ data, right to lock in or delete personal Users’ data (Art. 17 GDPR), where they are inaccurate, incomplete, equivocal, outdated, or for which collection, use, disclosure or retention is prohibited
- right to withdraw consent at any time (Art. 13-2c GDPR)
- right to limit the processing of Users’ data (Art. 18 GDPR)
- right to object to the processing of Users’ data (Art. 21 GDPR)
- right to the portability of the data that the Users have provided, when this data is the subject of automated processing based on their consent or on a contract (Art. 20 GDPR)
- right to define the fate of the Users’ data after their death and to choose to whom adhel.fr must communicate (or not) its data to a third party that they have previously designated
As soon as adhel.fr becomes aware of the death of a User and in the absence of instructions from it, adhel.fr undertakes to destroy its data, unless their retention is necessary for probationary purposes or to meet a legal obligation.
If the User wishes to know how adhel.fr uses his Personal Data, asks to rectify them or opposes their processing, the User can contact adhel.fr in writing at the following address:
63, rue Nationale
in this case, the User must indicate the Personal Data that he would like adhel.fr to correct, update or delete, identifying himself precisely with a copy of an identity document (identity card or passport).
Requests for deletion of Personal Data will be subject to the obligations imposed on adhel.fr by law, in particular as regards the preservation or archiving of documents. Finally, Users of the Site may lodge a complaint with the supervisory authorities, including the CNIL. (https://www.cnil.fr/fr/plaintes).
7.4 Non-communication of personal data
adhel.fr forbids itself from processing, hosting or transferring the Information collected on its Customers to a country located outside the European Union or recognized as «inadequate» by the European Commission without informing the customer beforehand. However, adhel.fr remains free to choose its technical and commercial subcontractors on the condition that it provides sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: no. 2016-679).
adhel.fr undertakes to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorised persons.However, if an incident affecting the integrity or confidentiality of the Customer’s Information is brought to the attention of adhel.fr, the latter must inform the Customer as soon as possible and inform him of the corrective measures taken. Moreover adhel.fr does not collect any «sensitive data».
The User’s Personal Data may be processed by adhel.fr subsidiaries and subcontractors (service providers), exclusively in order to achieve the purposes of this policy.
8. Incident Notification
Whatever efforts are made, no method of transmission over the Internet and no method of electronic storage is completely secure. We cannot therefore guarantee absolute security. If we became aware of a security breach, we would notify the affected users so that they could take appropriate action. Our incident notification procedures take into account our legal obligations, whether at national or European level. We are committed to fully informing our customers of all matters relating to the security of their accounts and to providing them with all the information necessary to help them comply with their own regulatory reporting obligations.
No personal information of the user of the site adhel.fr is published without the user’s knowledge, exchanged, transferred, assigned or sold on any medium to third parties. Only the assumption of the repurchase of adhel.fr and its rights would allow the transmission of said information to the eventual purchaser who would in turn be bound by the same obligation of retention and modification of the data vis-à-vis the user of the site adhel.fr.
To ensure the security and confidentiality of Personal Data and Personal Data, adhel.fr uses networks protected by standard devices such as firewalls, pseudonymisation, encryption and passwords.
When processing Personal Data, adhel.fr takes all reasonable measures to protect it from loss, misuse, unauthorised access, disclosure, alteration or destruction.
10. “Cookies” hyperlinks and Internet tags
The adhel.fr site contains a number of hyperlinks to other sites. However, adhel.fr does not have the possibility to check the content of the sites so visited, and will therefore not assume any responsibility for this fact.
Unless you decide to disable cookies, you agree that the site may use them. You may deactivate these cookies at any time, free of charge, from the deactivation options offered to you and recalled below, knowing that this may reduce or prevent accessibility to all or part of the Services offered by the site.
A “cookie” is a small information file sent to the User’s browser and stored within the User’s terminal (e.g.: computer, smartphone), (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, and the date and time of access. Under no circumstances may Cookies damage the User’s terminal.
adhel.fr may process the User’s information about his visit to the Site, such as the pages visited, the searches carried out. This information allows adhel.fr to improve the content of the Site, the User’s navigation.
As Cookies facilitate the navigation and/or the provision of services offered by the Site, the User may configure his browser to allow him to decide whether or not to accept them so that Cookies are stored in the terminal or, on the contrary, they should be rejected, either systematically or according to their issuer. The User may also configure his browser software so that the acceptance or refusal of Cookies is offered to him from time to time, before a Cookie is likely to be saved in his terminal. adhel.fr informs the User that, in this case, not all the features of its navigation software may be available.
If the User refuses the storage of Cookies in his terminal or his browser, or if the User deletes those registered there, the User is informed that his navigation and his experience on the Site may be limited. This could also be the case when adhel.fr or one of its providers cannot recognise, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet.
If applicable, adhel.fr declines all responsibility for the consequences related to the degraded functioning of the Site and the services possibly offered by adhel.fr, resulting (i) from the refusal of Cookies by the User (ii) the impossibility for adhel.fr to save or consult the Cookies necessary for their operation due to the choice of the User. For the management of Cookies and the User’s choices, the configuration of each browser is different. It is described in the browser’s help menu, which will allow you to know how the User can change his wishes regarding Cookies.
At any time, the User may choose to express and modify his wishes regarding Cookies. adhel.fr may also use the services of external service providers to help collect and process the information described in this section.
11. Applicable law and jurisdiction
Any dispute relating to the use of adhel.fr is subject to French law. Except in cases where the law does not permit it, exclusive jurisdiction is conferred on the competent courts.